Shipping policy

Processing Time

 

Orders are processed within 1–2 business days after payment is received. Once your order has shipped, you will receive an email with a shipping confirmation and any relevant tracking information.

 

Shipping Costs

 

Shipping costs are calculated automatically at checkout and depend on the delivery address and the selected shipping method.

 

Delivery Time

 

The estimated delivery time is:

 

Netherlands: 1–3 business days

Belgium: 2–5 business days

Other EU countries: 3–7 business days

 

Please note that delivery times may vary during public holidays or busy periods.

 

International Shipping

 

We ship to various countries within the European Union. Available shipping options will be displayed at checkout.

 

Delays

 

While we strive to deliver all orders on time, we cannot be held responsible for delays caused by carriers, customs, or force majeure.

 

Incorrect Delivery Address

 

Please check the delivery address carefully before placing your order. We are not responsible for delays or additional costs resulting from an incorrectly provided address.

 

Damaged or Lost Packages

 

Did your order arrive damaged, or does it appear to be lost? Please contact us as soon as possible at support@jouwdomein.nl. We will be happy to assist you with a suitable solution.

 

Contact

 

Do you have questions about the shipping of your order? Feel free to contact us at:

 

Email: info@turathe.com